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Booking information

Things to know before you come on holiday

We have summarised our booking information for you here. If you have any further questions, our reception team will be happy to help!

Information on rates

Prices are per person and per day. The province of South Tyrol charges a visitor's tax of €2.80 per person and day, except for children under 14 years of age.

Payment terms

You can pay your bill at the end of your stay by credit card, Visa, Mastercard or in cash on site. Unfortunately, we cannot accept cheques or bank transfers. Please also note that as of 1 January 2023, cash amounts exceeding €4,999.99 are no longer allowed in Italy.

Check-in/Check-out

Your room will be available from 2 pm on the day of arrival. If your arrival is delayed later than 8 pm, please let us know. Please vacate your room by 11 am on the day of departure.

Discounts for additional beds

  • Children from 0 to 2 years stay for free
  • For the third and fourth additional bed: € 90 (winter season)
  • For the third and fourth additional bed: € 65 (summer season)
Extras

  • Garage parking space: €15.00 per day (only in winter)
  • Dogs are welcome in the summer season at an additional cost of €15.00 per day. Please state when booking that your four-legged friend is coming with you on holiday.
Reservation confirmation

The reservation is only binding once you have paid a deposit. You can do this by credit card (Visa, Master Card) or bank transfer.

General Cancellation Policy

  • Reservation confirmed with a 30% non-refundable deposit.
  • Cancellations between 30 and 14 days prior to arrival80% of the total amount will be charged.
  • Cancellations after 14 days, early departures or no-shows: 100% of the total amount will be charged.

‘A holiday in the pulsating heart of the Dolomites. A holiday in tune with the times.’

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